Appearance wise, 5Guys does it to perfection. Clean simple dining rooms, open kitchen, red and white tile to match the red and white sacks of Idaho potatoes. They even post glamourous reviews of their concept all around the restaurant. Offering patrons free peanuts while they wait for their meal is always appreciated, and the employees are all friendly and attentive. The menu is sparse and straight to the point - burgers, hot dogs and grilled cheese. Fries two ways, and fountain drinks. Dessert or shakes? We did not see any. Salads? Veggie options? None either. But we at TFL enjoy a niche operation specializing in one or two items that are unlike any tasted before. Unfortunately for 5Guys, they do not seem to have anything crave worthy.
So in a rare TFL action - we will now name the 5 worst things about this restaurant. Usually we can find 5 great or even acceptable things, but here we were actually dissappointed at every turn. Maybe when burger joints were few and far between the McDonalds and Burger Kings, 5Guys was something else - but in this day and age, your burger and fries better rock. When you can go to McDonalds and get a double cheese burger with still the perfect rendition of a french fry and a coke for $2.99, one better deliver far superior results to be able to charge 3-4 times that in price.
(these are in order from worse - 5 to inedible - 1)
5. The bacon. When you charge $2+ for bacon, please use thick sliced and naturally smoked. We can cook up oscar meyer processed bacon at home.
4. Dessert. Why no shakes? Maybe even some cookies? A brownie? 5Guys needs something to cover your grease laden stomach after eating here. TFL's suggests McDonalds Choco-Banana shake. Extra stop, but needed.
3. The grease. It is everywhere, and the smell lingers. At least use higher quality.
2. The burgers. Cooked to well done (but so is McDonalds), and mashed flat, these burgers are nothing more than grease patties with elaborate toppings. $6+ for a double is out right stealing. The buns at least are always fresh and absorbent - although we would prefer the absoprtion of juice as opposed to grease.
1. The Fries. OK so they give you 2lbs of french fries. BFD. We wouldn't care if it was 10lbs, cause they suck. We are of the group of crispy frie fans. Soft pillowy center is OK as long as the outside is crispy. When ever we go here, we ask for the fries to be WELL DONE, CRISPY, BURNT, DOUBLE FRIED etc... and they still come out limp, greasy, not a cripsy one to be found. But plentiful, oh so plentiful. They do charge over $2.50 per order.
To conclude, you can get basically the same burger with better fries for $3 vs $11. For this price, you are better off spending about $5 more (with a tip) and sit down at Houstons for a burger cooked anyway you want it (we suggest med rare)!
TFL Overall Rating: 2.1 out of 5 Stars.